Last Updated: March 31, 2026
Renoir ("we," "us," or "our") operates the Renoir mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By creating an account or using the App, you consent to the data practices described in this policy.
When you create an account, we collect:
If you sign in with a third-party provider (Google or Apple), we receive the name and email address associated with that account, as authorized by you during the sign-in flow.
You may optionally provide:
When you use the App, you may create:
We collect and use location data in the following ways:
We do not continuously track your location in the background. Location data is collected only when you actively use location-dependent features and have granted permission.
When you use our AI features (trip generation, smart import), we send the information you provide (destination, dates, preferences, text, or uploaded images) to our AI service provider (Anthropic) for processing. We track the number of AI requests you make but do not permanently store the content sent to the AI beyond what is saved as part of your trip or note.
We collect data about how you use the App to power our recommendation system and improve user experience, including:
This data is used to personalize your Explore feed, suggest relevant trips and notes, recommend users to follow, and improve the overall App experience.
If you subscribe to Renoir Pro, your payment is processed by Apple (App Store) or Google (Play Store) and managed through RevenueCat. We receive your subscription status (active, expired, etc.) and subscription period, but we do not receive or store your credit card number, bank account, or other financial account information.
We collect certain device information for the following purposes:
We use Sentry to collect crash reports and performance metrics. This data includes technical information about the error (stack traces, device model, OS version) and is used solely to identify and fix bugs.
The App itself does not use browser cookies. However, our web-hosted pages (privacy policy, terms of service, FAQ) and third-party service providers may use cookies or similar technologies as described in their respective privacy policies.
We use your information for the following purposes:
We may display advertisements within the App from third-party advertising partners. In connection with advertising, we may:
We do not sell your personal information to advertisers or other third parties. On iOS, we will request your consent via App Tracking Transparency before using your data for ad personalization.
We share your information with the following categories of service providers, solely for the purposes described:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Authentication, database, file storage | Account data, content, uploaded images |
| Anthropic | AI trip generation and smart import | Text and images you submit to AI features |
| RevenueCat | Subscription management | User ID, subscription status |
| Sentry | Crash reporting and performance monitoring | Error logs, device metadata |
| Google Maps Platform | Place search, route optimization, nearby features | Search queries, coordinates, device location |
| Apple / Google | Push notifications and payments | Push tokens, subscription transactions |
| Advertising partners | Ad serving and measurement | Advertising identifier, aggregated usage data |
We may also disclose your information if required by law, court order, or governmental regulation; to protect rights, property, or safety; or in connection with a merger, acquisition, or sale of assets.
Your content visibility is controlled by your settings:
Your username, display name, avatar, and bio are always publicly visible to other users.
We retain your data for as long as your account is active. When you delete your account, we delete all your data from our database, including trips, notes, messages, follows, likes, bookmarks, and uploaded files. Deletion is permanent and cannot be undone.
We implement appropriate technical and organizational measures to protect your data:
No method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You can view and export all your data within the App (Settings > Export My Data).
You can edit your profile, trips, and notes at any time through the App.
You can delete your account from Settings > Delete Account. This permanently deletes your profile, trips, notes, comments, messages, follows, likes, bookmarks, uploaded photos, and authentication record. Account deletion is irreversible.
You can grant or revoke location permission at any time through your device settings.
You can control push and in-app notifications for each category from Settings > Notifications.
You can opt out of personalized advertising through your device settings. Opting out does not remove ads; it means ads will be less relevant to your interests.
If you reside in the European Economic Area, you have additional rights under the GDPR, including the right to access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, contact us at support@renoir.life.
If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the "sale" of personal information. We do not sell personal information. To exercise your rights, contact us at support@renoir.life.
Renoir is not intended for children under 13 years of age (or under 16 in the EEA). We do not knowingly collect personal information from children under these ages. If we learn that we have collected data from a child under the applicable age, we will delete it promptly.
Your data may be processed in countries other than your own, including the United States. For transfers from the EEA, we rely on Standard Contractual Clauses or other appropriate safeguards as required by applicable law.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App. The "Last Updated" date at the top reflects the latest revision.
If you have questions about this Privacy Policy, your data, or wish to exercise your privacy rights, contact us at:
Email: support@renoir.life