Renoir

Terms of Service

Last Updated: March 31, 2026

These Terms of Service ("Terms") govern your use of the Renoir mobile application ("App") operated by Renoir ("we," "us," or "our"). By creating an account or using the App, you agree to these Terms.

1. Eligibility

You must be at least 13 years old to use Renoir. By using the App, you represent that you meet this age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms.

2. Your Account

2.1 Registration

You must create an account to use Renoir. You agree to provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Account Security

You are responsible for all activity that occurs under your account. If you suspect unauthorized access, contact us immediately at support@renoir.life.

2.3 Account Deletion

You may delete your account at any time from Settings > Delete Account. Account deletion is permanent and removes all your data, including trips, notes, messages, and uploaded files. This action cannot be undone.

3. Subscriptions and Payments

3.1 Renoir Pro

Renoir offers a paid subscription ("Renoir Pro") with additional features. Subscription options and pricing are displayed in the App.

3.2 Billing

Subscriptions are billed through Apple (App Store) or Google (Play Store). By subscribing, you agree to the payment terms of the respective platform. Payment will be charged to your Apple ID account at the confirmation of purchase.

3.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

3.4 Cancellation

You can cancel your subscription at any time:

Cancellation takes effect at the end of the current billing period. You retain access to Pro features until then. No refunds are provided for partial periods.

3.5 Restore Purchases

If you reinstall the App or switch devices, you can restore your subscription using the "Restore Purchase" option on the subscription screen.

3.6 Price Changes

We may change subscription prices. Price changes take effect at the start of the next billing period following notice. Your continued subscription after a price change constitutes acceptance.

4. User Content

4.1 Your Content

You retain ownership of content you create on Renoir, including trips, notes, photos, and comments ("Your Content"). By posting content, you grant us a non-exclusive, worldwide, royalty-free license to host, display, and distribute Your Content within the App in accordance with your visibility settings.

4.2 Content Visibility

You control who can see Your Content through visibility settings (Public, Followers Only, or Private). Public content is visible to all users of the App.

4.3 Content Guidelines

You agree not to post content that:

There is zero tolerance for objectionable content or abusive behavior. We reserve the right to remove content and suspend or terminate accounts that violate these guidelines.

4.4 Content Moderation

We reserve the right to remove content that violates these Terms or that we deem inappropriate, without prior notice. Users can report content that violates these guidelines using the report feature available throughout the App.

5. AI Features

5.1 AI-Generated Content

Renoir uses artificial intelligence (powered by Anthropic's Claude) to generate trip itineraries, parse travel content, and provide recommendations. AI-generated content is provided "as-is" for informational purposes only.

5.2 No Guarantee of Accuracy

AI-generated itineraries, location information, cost estimates, and recommendations may contain inaccuracies. You are responsible for verifying all information before relying on it for travel plans.

5.3 Usage Limits

AI features may be subject to usage limits based on your subscription plan. We may adjust these limits at any time.

5.4 Data Processing

When you use AI features, the information you provide (text, images, preferences) is sent to Anthropic for processing. You will be asked for explicit consent before any data is sent. See our Privacy Policy for details.

6. Prohibited Conduct

You agree not to:

7. Intellectual Property

7.1 Our Property

The App, including its design, code, branding, and features (excluding Your Content), is owned by Renoir and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the App.

7.2 Feedback

If you provide feedback or suggestions about the App, we may use them without any obligation to you.

8. Social Features

8.1 Interactions

The App allows you to follow other users, send messages, like and comment on content, and share trips. You are responsible for your interactions with other users.

8.2 Blocking

You can block other users from interacting with you. Blocking removes all follow relationships between you and the blocked user.

8.3 Reporting

You can report users, content, comments, or messages that violate these Terms. We will review reports and take appropriate action, typically within 24 hours.

9. Disclaimers

9.1 "As Is" Service

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Travel Information

Renoir is a trip planning tool. We do not provide travel services (transportation, accommodation, tours). We are not responsible for any travel arrangements you make based on information in the App. Always verify travel information with official sources.

9.3 Availability

We do not guarantee that the App will be available at all times or free from errors. We may suspend or discontinue the App at any time without notice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENOIR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $50, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold Renoir harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the App ceases immediately.

13. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes through the App. Your continued use of the App after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of California.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Renoir regarding the App.

17. Contact Us

If you have questions about these Terms, contact us at:

Email: support@renoir.life